Interview – Audit and Control Specialist, Johnny Helt

You buy your food products every day from your favorite store. Bring them home for you and your family to eat. But what you might not be aware off (and rightly so), is all the hard work that has gone before the food product lands on the shelfs. Some are working to make sure there is transparency and traceability of the food we eat. I think it is important to know how the system works now, to know what can be done to improve the transparency and traceability.

That’s why I have made this interview blog post.

One of these great people that are are trying to make sure that the food we eat, are safe to eat, is Johnny, an Audit and Control Specialist. Johnny works at COOP Trading which is a procurement company for COOP in the Nordics. I had the pleasure of interviewing Johnny as a part of my data collection for my thesis. During my thesis process I could feel his personal commitment to make sure that the food products he handles, is investigated as best as possible with the tools at hand. So here goes!

Can you start with telling us a little about yourself?

My name is Johnny Helt and I am hired in Coop Trading as Audit and Control Specialist. My primary work are audit and control, but I also process and develop tools to make our control and audits more agile and more professional. I have a bachelor in Nutrition and Home Economics and I am ISO 9001 IRCA approved lead auditor.

What is quality control and auditing, and why is it important?

Quality control and audit are the same, just with other words. As I see it, audit is also control. Control is to ensure that processes comply with the legislation, specifications, procedures and specific demands from third parties. The importance of quality control and auditing is described as a deeper investigation of the specific product or processes to ensure that it comply with the demands, if not you will get products and processes that are out of control and the outcome will fail. That’s why control and auditing are important.

Great, but how did you first get involved with quality control and auditing?

I have always been dedicated to quality control; it is part of my “way of working”. I worked in DLG (Dansk Landbrugs Grovvare Selskab) for almost 10 years, with implementing HACCP and process control.

What are your current work in relation to quality control and auditing?

My current work are to evaluate and prequalify suppliers to Coop Group, doing supplier audits all over the world (app. 50 audits a year), developing new tools to make the work with audit and control more agile, delivering input to our team, handling complaints for all countries in Coop Group, handling recalls, and a lot more.

What is the most challenging aspect of your work with quality control and auditing?

The most challenging aspect of working with control and auditing are that “things” are not always as they seem to be, and you have to be very process orientated and get into the mindset of the supplier/producer, to see and evaluate the performance of the supplier. Especially when I do traceability on the audits, I feel I have to think like “a criminal”, how could I cheat and how would I do it…. Especially on high value products (Extra Virgin Olive Oil, meat, etc.)

Building on that, from your knowledge, what can be done to create greater traceability of food products and why?

Based on the European legislation the suppliers has to trace “one forward and one backwards”. Today we live in a world where “everything” is possible and I think that revising the demands to traceability should be developed, especially on products, which are high value products. So it would be a great idea to build a system, where you also could “follow the money”, and not only the product.

This was a short glimpse of just one role “behind the scenes” of getting your food products safe and sound to the dinner table. So, thank you Johnny for this insight, and if you want to read more on supply chains and how blockchain can change it for the better, read this post.

PS: I will follow up on Johnny’s “follow the money”, on how to use blockchain as a Supply Chain Finance tool for better transparency. Stay tuned!

© 2018 Kristoffer Just Petersen

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